Legal

Privacy policy

Last updated 8 July 2026

Who we are

This website is operated by Agentic Systems F.Z.C (trading as “Agentic Labs”), a company registered in the United Arab Emirates (“we”, “us”, “our”). We are the controller responsible for the personal data described in this policy. If you have any questions, contact us at info@agenticlabs.ae.

What we collect

We only collect the information we need to respond to you and run our services:

  • Contact details you give us — such as your name, email address, phone or WhatsApp number and business name, when you submit a form, book a call or message us.
  • Messages and enquiry details — anything you choose to tell us about your business and what you need.
  • Basic usage data — standard analytics such as pages visited and approximate location, collected via cookies to help us improve the site.

How we use it

We use your information to:

  • respond to your enquiry and provide the services you ask for;
  • communicate with you about your project, including over email and WhatsApp;
  • operate, maintain and improve this website; and
  • meet our legal and regulatory obligations.

We do not sell your personal data, and we do not share it with third parties for their own marketing.

How we store and protect it

We keep personal data only for as long as we need it for the purposes above, and we use reasonable technical and organisational measures to protect it. Where we handle sensitive client data as part of a project, we take additional care to keep it secure and, where required, processed within the UAE.

Cookies

We use a small number of cookies to make the site work and to understand how it is used. You can control or delete cookies through your browser settings; blocking some may affect how parts of the site function.

Your rights

You may ask us to access, correct or delete the personal data we hold about you, or to stop contacting you. To make a request, email info@agenticlabs.ae and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.